Managed Services
Focus On Your Business, We’ll Manage Your Technology
In today’s competitive landscape, IT downtime is not an option. Inotech Nexera’s Managed Services provide proactive, 24/7 management of your critical IT infrastructure, moving you from a reactive “break-fix” model to a strategic, forward-thinking approach. By entrusting your IT operations to our expert team, you can reduce operational overhead, minimize risk, and free up your internal resources to focus on innovation and core business objectives.
Our Managed Service Portfolio
Proactive Infrastructure Monitoring
We are your eyes and ears, 24/7. Our Network Operations Center (NOC) utilizes advanced monitoring tools to continuously track the health, performance, and availability of your servers, storage, and network devices. We identify and resolve potential issues before they can impact your business.
- Key Features:
- Real-time Dashboards & Performance Analytics
- Automated Alerting & Ticket Generation
- System Uptime & Health Reporting
- Automated Patch Management & OS Updates
Managed Network & Connectivity
We take full responsibility for the performance and security of your network. Our services cover the complete management of your routers, switches, firewalls, and wireless infrastructure, ensuring reliable and secure connectivity for your users and applications.
Key Features:
- Network Device Configuration & Change Management
- Bandwidth & Performance Optimization
- Firewall Policy Management & Security Audits
- Secure VPN & Remote Access Management
Managed Security (SOC-as-a-Service)
Protect your organization from evolving cyber threats. Our Security Operations Center (SOC) provides enterprise-grade threat detection, analysis, and response. We manage your security devices, monitor for suspicious activity, and act swiftly to contain and remediate threats.
Key Features:
- 24x7 Security Monitoring with SIEM Technology
- Vulnerability Scanning & Assessment
- Threat Intelligence & Proactive Threat Hunting
Incident Response & Forensics
Managed Server & Cloud Infrastructure
We ensure your servers—whether on-premise, in the cloud, or in a hybrid environment—are secure, optimized, and always available. Our team handles all aspects of server administration, from OS management and security hardening to backup and disaster recovery.
Key Features:
- Physical & Virtual Server Management (VMware, Hyper-V)
- Cloud Resource Management (Azure, AWS)
- Managed Backup & Recovery Services
- Identity & Access Management
The Benefits of Our Managed Services
- Predictable Monthly Costs: Move from variable capital expenses (CapEx) to a fixed operational expense (OpEx).
- Reduced Business Downtime: Our proactive approach prevents problems before they start.
- Access to Certified Experts: Gain the knowledge of a full team of specialists for a fraction of the cost of hiring.
- Enhanced Security Posture: Benefit from continuous security monitoring and management by dedicated experts.
- Scalability on Demand: Easily scale your IT support up or down as your business needs change.
